PRIVACY POLICY

Last updated: March 2026 | Dikemaskini: Mac 2026

This Privacy Policy describes how TEPOH TECHNOLOGIES ("we", "us", or "our") collects, uses, and shares information when you use the Tepoh mobile application ("App"). By using the App, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect the following types of information when you use the Tepoh app:

• Personal Information: Name, email address, and phone number when you register an account.
• Location Data: We collect your device location to show nearby sports courts and venues available for booking.
• Payment Information: When you make a booking, payment details are processed securely. We do not store full card details on our servers.
• Photos/Media Access: We may request access to your device's photos or camera for profile picture upload purposes.
• Usage Data: Information about how you use the App, including booking history and preferences.

2. How We Use Your Information

We use the information collected for the following purposes:

• To create and manage your user account
• To process and confirm your sports court bookings
• To send booking confirmations, reminders, and notifications
• To show nearby available courts based on your location
• To process payments securely
• To improve our App and services
• To respond to your enquiries and customer support requests
• To comply with legal obligations

3. Sharing of Information

We do not sell your personal information to third parties. We may share your information with:

• Venue Operators: To confirm your bookings at their facilities.
• Payment Processors: To securely process your transactions.
• Service Providers: Third-party services that help us operate the App (e.g. cloud hosting, analytics).
• Legal Authorities: If required by Malaysian law or legal process.

4. Data Security

We take the security of your personal data seriously. We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

5. Data Retention

We retain your personal data for as long as your account is active or as needed to provide you with our services. You may request deletion of your account and data at any time by contacting us at business@tepoh.com.

6. Your Rights

Under Malaysian law (Personal Data Protection Act 2010 – PDPA), you have the right to:

• Access the personal data we hold about you
• Correct inaccurate or incomplete data
• Request deletion of your data
• Withdraw consent for data processing
• Lodge a complaint with the relevant authority

7. Children's Privacy

The Tepoh App is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we discover that a child under 13 has provided us with personal information, we will delete it immediately.

8. Third-Party Links

The App may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties and encourage you to review their privacy policies.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by updating the date at the top of this policy and, where appropriate, notifying you through the App.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

• Company: TEPOH TECHNOLOGIES
• Email: business@tepoh.com
• Phone: 011-1558 5878
• Website: www.tepoh.com

Dasar Privasi ini adalah dalam Bahasa Inggeris. Untuk pertanyaan dalam Bahasa Malaysia, sila hubungi kami melalui email di atas.